Refund policy

At GlowVoy, we want you to feel confident with your purchase. If something isn't right, we're here to help.

30-Day Support Window

You have 30 days from the date you receive your order to contact us regarding any issue.

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us within 48 hours of receipt.

To help us resolve your issue quickly, please send clear photos or videos to:
📧 info@glowvoy.com

If your issue is confirmed, we will provide the most appropriate solution.

In most cases, this will be a free replacement to ensure you receive your product as expected.

In certain situations, we may issue a full refund, depending on the circumstances.

Our goal is to resolve your issue quickly, fairly, and with minimal inconvenience.

If a refund is approved, it will be issued to your original payment method within 10 business days.

Please note:

It may take additional time for your bank or credit card provider to process the refund
If more than 15 business days have passed since approval, please contact us

We may not be able to provide a resolution in the following cases:

How long does shipping take?

Shipping times vary depending on your location, but most orders arrive within 5–10 business days.

Can I change or cancel my order?

If your order has not yet been processed, we may be able to modify or cancel it. Please contact us as soon as possible.

Is this a good gift?

Yes — our bundle is designed to create cozy, meaningful moments, making it a thoughtful gift your loved ones will enjoy every day.

Who is this product for?

This bundle is perfect for:

If you have any questions, feel free to contact us:
📧 info@glowvoy.com